Bizzabo is great - just needs more customer support!
We use Bizzabo for one of our clients [...]. The product addresses everything we need! In particular, we like the flexibility you have in …
Starting at $14,999 per year
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What is Bizzabo?
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and…
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Popular Features
- Attendee list export (36)8.080%
- Event analytics (37)7.777%
- Registration, RSVP, and ticketing (39)7.373%
- Email marketing (35)6.060%
Reviewer Pros & Cons
- Virtual Streaming - The virtual setting for our hybrid events is great! Virtual attendees can comment, ask questions, and create an online community. ...
- Equipment Support - When we've been onsite and encountered issues with the Bizzabo equipment, it is nearly impossible to get any support or help. We h...
Pricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $14,999 per year
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Bizzabo?
Bizzabo's event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform that enables Event Experience Leaders to manage events, engage audiences, activate communities, to deliver business outcomes. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.
Bizzabo Features
- Supported: Manage an entire event portfolio from a single platform.
- Supported: Deliver more engaging, human, and impactful experiences.
- Supported: Grow a community and drive Return on Event with cross-event analytics and rich data insights
- Supported: Produce in-person, virtual, and hybrid experiences and execute any event type
- Supported: Execute any event at any scale, from 10 attendees to 10 million.
- Supported: Expert professional services and support serve as a seamless extension of an in-house team.
Bizzabo Screenshots
Bizzabo Videos
You Don’t Just Need an Event Platform
Event Experience
Event Networking: Empowering Event Attendees To Connect
Boosting Event Engagement With Bizzabo's Audience Reactions
The Video Capabilities of the Event Experience OS
Bizzabo - App Market
Bizzabo’s Event Experience Lab: An Approach to Event Success
Bizzabo Integrations
Bizzabo Competitors
Bizzabo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
Bizzabo Downloadables
Frequently Asked Questions
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.
Bizzabo starts at $14999.
Reviewers rate Participant roles & permissions highest, with a score of 8.2.
The most common users of Bizzabo are from Enterprises (1,001+ employees).
Bizzabo Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 40% |
Comparisons
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Reviews and Ratings
(140)Attribute Ratings
Reviews
(1-25 of 35)Companies can't remove reviews or game the system. Here's why
March 25, 2024
Bizzabo
We use Bizzabo for all of our external events. When creating an event website, we leverage their embed scripts on our own Website. The items we most often use are the partners, speakers, agenda, and sign-up form. Our organization has used Bizzabo for over seven years now. During that time, we have considered switching to other providers. Switching usually costs us more for similar functionality, so we are still on Bizzabo.
- signup forms
- sponsor portal
- smart badges
- website embeds
- Agenda
- Agenda Embed
- Speakers Embed
- Support
March 24, 2024
Fine for basics, not the most user-friendly tool
We used Bizzabo for hosting event registrations as well as webinar registrations - mostly for single session webinars and things like happy hours or dinners - as well as all of the email engagement features minus sending event/webinar invites. We run 40-50 webinars a year and about the same amount of events. We need a tool that can build out events and webinars efficiently, share data amongst a large team, and provide data that helps us to make better decisions in the future.
- Bizzabo has a good reporting dashboard that made things simple
- Bizzabo makes it easy to share access within our teams
- Bizzabo has a relatively clean UI
- I feel that customer relations were not particularly great. Slow response times and not very helpful when we did get in contact.
- Although UI is clean, functionality was a bit clunky.
- Limitations within asset creation were frustrating and time-consuming when building out events.
March 19, 2024
In my opinion, Not User Friendly
In my opinion, it's a very tedious process with too much flexibility in setting up registration pages. We need more of a uniform process in our organization. In my opinion, it's not back-end friendly for billing purposes. We require back-up in invoice billing, forcing us to click into each registration to email ourselves the confirmations. I think the steps are also unclear in where the information we're putting in will be displayed on the user end. In my experience, it's been nothing but trial and error learning.
- Visually impressive registration pages
- Live attendance updates
- Example photos of where information will be displayed
- ability to download all registration confirmations as back-up
- Save profile information in relation to the email address - I've had to fix the same participants throughout different events
- Simplify the process to swap tickets and make the option easier to find
March 15, 2024
Great product with great customer service
We use Bizzabo to handle both our in-person and virtual events and webinars. We run on average about 3-4 events per month on Bizzabo. The main problems that Bizzabo has solved for us is having a unified platform to support events that allow for both in-person and virtual, as well as included app support, and lastly physical hardware to support check-ins.
- On-boarding
- Customer success
- Ease of event set up
- Speaker experience
- Ease of getting users into the platform
- HubSpot integration
- Parity across registration options
- Data exports
February 13, 2024
Bizzabo is easy to use and makes things simple, while still containing multitudes of functionality
We use Bizzabo to create event websites for our internal and external events. We certainly don't utilize all of the features, but the website editor and registration and payment systems are in our consistent rotation and prove themselves useful. The integration with stripe is a big benefit that we're able to take advantage of, and we are appreciative of it!
- The website editor is clean and easy to use
- Once it's set up, the registration features are seamless
- The dashboard makes it easy to keep track of every event and keep them seperate.
- The insights given by the reporting dashboards are clean and easy to digest and understand.
- In the web builder, custom modules can be frustrating to create/use.
- It's difficult to include speaker bios when I want them displayed prominently.
- If there is a way to count how many registrations there are for each session of an event, it's not very intuitive to find.
February 05, 2024
Bizzabo
We use our Bizzabo account to introduce our speakers and meeting participants, and to provide introductions about the content of their talks when we attend third party conferences or sponsored events. Bizzabo also helps us schedule our 1 on 1 meeting with our clients globally so that clients can sign up from the site whenever they want.
- Scheduling client meetings
- Easy to set up and create the page
- Able to access worldwide
- Multi-language function without creating two different URL
- Setting up meeting in multi language function (last time when I created both English and Japanese event pages, it wasn't liking together so the same time slots were open both English and Japanese site, which confused clients.
- New function to link the Bizzabo page to the sponsored event page
February 03, 2024
Bizzabo review
I leveraged Bizzabo as a platform to collect and manage customer submissions to our annual awards program. Bizzabo successfully provided us with 9 separate forms under one master web page which allowed our users to seamlessly submit awards submissions to multiple categories and allowed me to be able to quickly download review and manipulate the data submitted on the back end.
- backend reporting
- up time
- data manipulation
- UX
- customer support
February 02, 2024
Bring back event marketing with Bizzabo!
We host numerous in-person events for our customer base. These events can range from 20 - 300 people and we use Bizzabo for the event platform and registration website. We also use Bizzabo internally for our company events. We've used the online / virtual platform for when we do not have the budget for an in-person event. We also use the app for our events.
- Ability to set up numerous types of tickets
- Provides easy to easy templated pages for the event website
- Full integration with Android / Apple event app
- Customized pages on the even website can be tricky to use, not super intuitive
- Bring back the chat option for live support
January 29, 2024
Best event registrations capturing tool
We generally use Bizzabo to create our event landing pages in order to capture the registrations (both offline and online events). The customisations and the ease of use it has is really commendable. It gives a lot more variety to move around different elements and allows us to fit them in a suitable place where it'd look good for the audience.
- It was great to use this platform for an offline conference event we recently held in Singapore. Even one of the audience member asked about the platform we used to capture audience attendance.
- We also used Bizzabo for one of our webinar held in the past and the kind of customisations we did were totally beyond our expectations. The Bizzabo customer support team is really quick and prompt with resolving all our queries.
- We held a couple of more webinars where we we added Bizzabo landing page as the registrantion link for the audience. The report triggering feature in Bizzabo made it quite easy for our stakeholders to track the number of people who registered for the webinar and helped them set the expectitions right.
- In the beginning it was a bit tricky to navigate through the features available to us but slowly and gradually we figured it out.
- The customer support team sometimes take some time to get back with a response on some urgent request so I think that could be worked on.
- Sometimes, it take a bit of time for the changes to update on the actual landing page
October 24, 2023
Bizzabo - A Good Start
Our event required a seamless registration and check-in process for attendees including an app and the on-site Klik technology.
- Great reporting tools and data analytics
- Portal was easy to use
- The printed badges were high quality
- lovely staff
- Bizzabo and Klik integration needs a lot of work, the platforms don't currently speak to each other and aren't intuitive, it lead to issues
- The app needs work, we had glitches on-site causing slow downs to our attendees
- The check-in process is too manual and too long when you factor in searching the attendee's name and sticking the Klik badge on - a QR code would be an amazing solution!
October 23, 2023
Events run right!
Bizzabo helps us coordinate events and schedules when we host in-person conferences. It's been a solid platform for a few years and allows us to coordinate our in-person/hybrid annual customer conference with attendees from across the globe. There has been no issues or challenges with the event platform and it has always met our needs.
- Organization
- Ease of use
- Consumer friendly
- Sign up for sessions within the events.
- Visibility into which users are attending which events during the day.
July 06, 2023
Overall, this is a great product!
I set up programs in Marketo that sync data from Bizzabo to Marketo and SFDC. I also led the new integration effort between Marketo and Bizzabo. I also support users as their first line of tech support. In this role, I troubleshoot various problems and issues they have with emails, webpages, and registration flows. I've built templates for users to clone to make creating events easier.
- Easy event creation
- Live support
- Administration
- Integration roll out
- Program duplication
- Email sends
June 28, 2023
Event planning and implementation
We Set up events, promo codes, contact info of attendees and handle ticketing sales. Use the platform to track where we are and how many tickets are available.
- Notify when tickets are sold
- Easy to transfer tickets
- Accurate info
- Summary and data info
- Email assoc with customer should be changeable without deleting
- Faster notification for the ticket holder, there has been some waiting and lag of confirmation emails
June 22, 2023
Bizzabo has been the best event management software we have ever used. They live up to their promises.
Our organization uses Bizzabo for almost all of our event needs; registrations, session selections, speaker/talent/exhibitor/sponsor contracting and document management, on-site check-in, badge printing, session scanning, event app, etc. It has become almost our one and only tool for events. We also recently started using Bizzabo instead of Zoom for staff meetings for our remote team members.
- Event Registration
- Event App
- Post Event Data
- Session Scanning
- Lead Retrieval
- Bizzabo's email tool could use a good update to allow for more customization and easier functionality.
- Bizzabo's survey and polls tool could also use an update to allow for easier use of selected audiences, more customization, easier duplication, and better alerts and confirmations.
- It would make Bizzabo's registration tool even better if you were able to easily sell add-on tickets and group tickets (without every registrant's name at the time of check-out)
We currently use Bizzabo as our event management and registration tool for our annual user conference. It allows us to easily create an event website with pre-loaded templates, helps to manage and process ticket sales and payments, tracks registrations, supports onsite registration, lead capture for event sponsors and enables our mobile app.
- Event webpage templates
- Easy to set up mobile app
- Onsite check in and name badges
- Lead capture devices
- Surveys and Polls
- Reporting
June 21, 2023
Scalable and friendly user
Marketing hosts several online and hybrid events a year aimed to attract potential clients and talent as well. Most of these events are global or regional ones.
- Whitelabeling space and URLs
- Agenda set up
- Automated communications
- Integrations
- Add ons such as language providers
- Analytics
February 27, 2023
Bizzabo is great for Tech!
We use Bizzabo for virtual and hybrid events for our internal and external stakeholder events. Our company has employees and clients all over the world, so Bizzabo makes it easy for us to connect regardless of the location.
- Easy to navigate
- Provides user support
- Overall positive attendee experience
- Update how to videos for the latest version
- Double check preservation materials during the selling process
January 20, 2023
A Smaller yet feisty workhorse that is worth a second look.
We currently use Bizzabo to Offer a Mobile App, Polling, Agenda Management, Community and chat services, as well as Online Services and Lead Tracking. It allows us to offer a unified platform for events management and registration and connects to our CRM through API
- Terrific Implementation Services
- Intuitive Web Interface for Events Setup and Analytics
- Fast Mobile App for on-site attendee usage
- APIs and Documentation
- Customer Service isn't knowledgable enough at times
- Customer Services "rushes", either via automation or manual usage, to Close tickets
- At times, the platform becomes unresponsive without a status page to refer to for updates
- The User interface and speed of the Onsite Command App Session Scanning is slow to respond and requires a significant increase in bandwidth on site.
December 01, 2022
Solid event tool with broad functionality
I have used Bizzabo to manage registration for several small regional customer events that did not require payment. I have also worked on a couple larger fee based events that were set up by others. The larger events required payments and class registration.
- Handles refunds, cancellations and registration changes
- Nice looking site layout that is fairly easy to customize
- Easy reporting and stats access
- Need ability to save exported report format instead of customizing each time
- Some of the site menu and formatting options are inflexible or a little less-than-intuitive to use
November 03, 2022
Bizzabo for Events
We use Bizzabo for event registration and management for events large and small.
Some main problems Bizzabo has solved:
- Alleviated the bottle-neck between our web team and events team for creating and updating the landing pages
- Smooth speaker and sponsor portals so repeat speakers and sponsors don't have to submit their assets multiple times
- Easy mobile app to make automatic updates to
Some main problems Bizzabo has solved:
- Alleviated the bottle-neck between our web team and events team for creating and updating the landing pages
- Smooth speaker and sponsor portals so repeat speakers and sponsors don't have to submit their assets multiple times
- Easy mobile app to make automatic updates to
- Easy to read analytics
- Notifications and updates about your event and how its progressing
- Super easy on the attendee end
- Editing the landing pages can be a little difficult - lots of back and forth
- Free vs paid registration features - there are some features where its either one or the other (session registration) that I wish was available for both types
- Issues with Marketo integration
October 18, 2022
Solid platform, with a good website builder
We use Bizzabo for event registration and virtual events as a platform. We run physical and virtual events ranging from 10 attendees to 8000+ attendees across all kinds of events such as virtual roundtables and meetings, customer events, partner events, roadshows, and a yearly flagship event. Bizzabo is used for the event website, registration process, and the vast majority of event communications (most event invitations are done from our marketing automation solution). We use Bizzabo for anything from simple ticketing and RSVPing for an event to using it as a platform for all of our event communications and additionally as the full event platform for virtual events. For physical events, or the physical portion of any hybrid events, we use Bizzabo to build out the event website, agenda, and the open API or the reporting capabilities to work with any onsite badging solutions.
- Website builder
- Customer support and success
- Virtual event platform
- Speed of setup
- Some projected advances in the roadmap are frequently delayed
- Downtimes and technical difficulties
- Reporting difficulties
- Data integration is fairly basic
October 04, 2022
Check out Bizzabo
I manage event support for attendees for all Bizzabo shows. Virtual Events have been a new offering for Clarity Experiences stemming from the need created from the Pandemic. We have a handful of clients both new and existing that benefit from the ease of use and convenience of Bizzabo.
- On Demand
- Registration
- Web Design
- Registration Structure
- Online Support
- Design templates & Fonts
September 21, 2022
Great for small events. Enterprise-sized companies, tread lightly!
We purchased Bizzabo during the Covid pandemic because of an immediate need to pivot to virtual events. The product provided an adequate experience for the vast majority of our smaller events. The platform is undoubtedly an upgrade from simply putting on webinars.
That said, we didn't find Bizzabo's service to be robust enough or stable enough for our needs as an enterprise-sized company with very specific compliance and user experience requirements. After two years, we will be moving to another vendor.
That said, we didn't find Bizzabo's service to be robust enough or stable enough for our needs as an enterprise-sized company with very specific compliance and user experience requirements. After two years, we will be moving to another vendor.
- Intuitive platform back-end
- Great staff
- Events can be built quickly
- Platform stability
- Focus seems to be on front-end (appearance) instead of back-end (functionality)
- Some essential features require plugins (data events, payment processing, gamification, etc.)
September 09, 2022
Not ideal for huge customizability.
We use Bizzabo as an event and streaming solution for clients. A lot of clients come to us looking to host their events virtually or have a registration solution for their in-person events, and we didn't have a main platform for this. Because of this, we would have to resort to bespoke or one-time solutions for our clients, which can be expensive. We chose Bizzabo as our in-house solution.
- I like the community aspect of the site where users can share their tips and tricks.
- Uploading large lists can be very easy.
- The training provided was good.
- I found that the sites were not customisable enough for my clients needs.
- The platform was at times difficult to navigate and not very intuitive.
- You cannot edit the footer of emails to suit business needs of clients.
September 01, 2022
Powerful tool that's constantly upgrading to meet the needs of a virtual & hybrid event world
Bizzabo helped us create virtual events during the early phases of covid-19. It was a tool for us to Livestream thought leadership while also capturing attendee data. It would've been way too difficult to host a 5-day virtual event over Zoom, and the other tool we had used captured only live viewer count, nothing specific. So we knew we wanted a place to host the virtual content (both live, simulive, and on-demand) and make it easy for us to analyze the performance. The other key items we looked for were a tool that integrated with Marketo, speaker engagement, networking capabilities amongst attendees, sponsorship opportunities, and an easy transition to implement the software within a couple of months.
- Constant product updates
- Integrates with Marketo - pretty flexible too
- Engagement within the virtual event (speaker Q&A, reactions, networking opps with other attendees, and more)
- The amount of data they provide is amazing
- The new attendee venue is a little confusing for attendees
- The backend can be difficult to navigate at first sight
- Virtual networking between attendees - they're still working on improving this though!